Observability/OTEL Customer Success Engineer Role – Hyderabad/ banaglore

Guidance for the adoption of the Observability platform across business domains. Targets – 2026: 40% Adoption of the E2E Observability across business domains, 2027: 80% Adoption of the E2E Observability across business domains.
Support for onboarding activities, working with OTEL data and creating queries, dashboards, trace analysis, and defining SLOs and corresponding alerts.
Coordination with Cyber Defense to leverage observability telemetry for security use cases.
Creation of a migration roadmap that:
- Lists AppInsights features not yet available in OTEL.
- Defines workarounds or acknowledges gaps.
- Establish timelines for closing gaps or providing alternative solutions.

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