IT Operational readiness Specialist

ITIL Operational Support & Analysis ,IT services delivery.

·       Overall, 7-10 years demonstrated and successful project and systems implementation experience with preferably 5+ years into the IT service transition.

·       Strong understanding and experience of Operational Readiness requirements, management, and execution of monitoring, coordinating, and reporting on these.

·       ITIL Foundation Certificate is required.

·       ITIL Service Transition certificate is required.

·       ITIL Operational Support & Analysis qualification is necessary.

·       Proven experience in planning and organizing effective & efficient IT services delivery.

Personal Attributes

·       Possess strong inter-personal and communication skills, with ability to navigate circumstances where there are counter views on completeness and next steps.

·       Ability to build strong partnerships with key stakeholders across the organisation.

·       Ability to work cooperatively in a team environment.