– Experience of Voice Recording applications –Verint VFCC (must)
– Deep knowledge in MSSQL database scripting, reporting (must) – Powershell scripting, MSQL , Windows knowledge must. – Experience of Microsoft technologies – Windows Server and PowerShell (must) – ServiceNow knowledge is a plus – At least 4 years of relevant experience in an integration /operation support role – Experience working in Financial Services or a large complex and/or global environment – Consistently demonstrates clear and concise written and verbal communication – Demonstrated analytic/diagnostic skills – Ability to work independently, multi-task, and take ownership of various parts of a project or initiative – Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements – |